Lisa in a blue hoodie taking a selfie with her phoneAs a business owner, you are always looking for ways to grow your business. One way to do this is by increasing your online presence. But how? You know that content is important. You also know that engagement is key. But how do you turn your content into conversions?

Content, engagement, and conversions work together. All three are cornerstones of a strategy that can be tied to one another for a more holistic approach in today’s digital world where consumers consume information from many sources on their devices before making decisions about what they buy or do not want anymore.

Content

By creating content that is interesting and informative for your target audience, you will be more likely to engage potential customers. Creating great content is the first step to engaging your audience. The more time they spend with you, the better chance that person will engage in what’s being said. Will your content keep them on your page for more than five seconds? Your content must grab their attention so they can discover the value you have to offer.Lisa in a blue hoodie on her cell phone

It is important to create content that will resonate with your target audience, so they can be interested enough for you to take their attention away from the countless other brands begging for it. You must also connect on an emotional level if want those people to stay around long enough!

Finally, your content should be updated regularly. If you can consistently provide fresh, original content, you will keep your potential customers coming back for more. 

Engagement

There are two key components to engagement: active listening and providing value. Active listening means really paying attention to what your customers are saying and taking the time to respond thoughtfully. Providing value means giving your customers something that they want or need—whether it’s helpful information, discounts, or access to exclusive content. By giving your customers helpful information that they’re interested in, you’re more likely to get their attention and keep it.

Engagement is a two-way conversation that builds trust and encourages loyalty. When you actively listen, you create opportunities to address customer concerns and show that you’re invested in their experience. You can do this by restating what they’ve said, asking follow-up questions, or simply letting them know that you’re there to listen.

Engagement in reality is effective communication. Whether you’re promoting a blog post, trying to engage with potential customers on social media, or simply trying to get your point across in a meeting or over the phone, you need to be able to engage with your audience. That means being purposeful and clear in your communication, and adapting your message to the specific situation. It also means being open to feedback and willing to adjust your approach if necessary. If you can master the art of communication, you’ll be well on your way to better engagement. 

Conversion

Lisa in a blue hoodie on her cell phone

Once you have high-quality content and engaged customers, it’s time to start thinking about conversion. The best way to do this is by creating a strong offer that’s hard for your customers to resist. This could be a free trial of your product or service, a discount for signing up for your email list, or something else entirely. Whatever you choose, make sure it’s compelling enough to get people taking action.

Keep in mind that conversion is not just about getting someone to make a purchase; it can also be about getting them to sign up for your email list, download an ebook, or take any other desired action.

Conversion is when you take a customer from knowing about your product or service to taking the desired action. If your conversion rate is low, that means you’re losing potential customers somewhere along the way. By understanding what conversion means and how to improve conversion rates, you can increase the overall success of your business.

Improving your content, engagement, and conversion rates are essential if you want to build a successful business. By following the tips in this blog post, you’ll be well on your way to achieving success in all three areas. 

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Lisa Carmichael. EPIK Mastermind Owner and Founder

Lisa Carmichael ~ Owner & Creator of EPIK Mastermind lisarcarmichael.com